Returns & Exchanges

At Ballerette, we want you to be completely satisfied with your purchase. If your new shoes aren't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Return

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the shoes in their original packaging and dust bags, ensuring they are securely packed inside a shipping box to prevent damage.

3

Attach Shipping Label

Download and print the prepaid return shipping label provided by our portal and securely tape it to the outside of your package.

4

Drop Off and Refund

Drop your package at any authorized courier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing